SaasLand is built for designers like you.
With useful features, an intuitive interface.
Acquisitions & Sales
Forget about routine and concentrate on primary targets of your business. Our well-trained, warm, friendly and helpful staff knows how to meet your customers’ needs and expectations, make them satisfied and promote your products and services. We are here to assist your customers and to find you optimal propositions for your acquisitions. Least but not last, we know how to increase your sales. Just make a request, mention suitable format of a work, and enjoy the results. Any time of the day, every day of the year.
Inbound and outbound sales
We speak one language with the entire world. People use the same words, but mean different things. We understand and find arguments for everyone and we can make your brand well-known. We are experts in reputation-making. At the same time, working attentively, we prevent such problems as broken processes, costly inaccuracy, missed opportunities in sales and many others.
Order taking and fulfilment
Accurately prepared documents will save your time and resources. Paper “blackwork” takes a lot of patience and time which you can spend more effectively. We love it and we know how to deal with frequent data-input errors, so you can rely on us and proceed with other worries.
Market research
Use only update information in an easy-to-use form. Be sure that every word is based on proven facts and decisions. And all of them are the newest. We make high-quality researches for successful strategies.
Lead generation
Reach your targets and hold prime role with effective management. Be among leaders, saving funds and involving more and more clients. We are available to keep the level of your service while the number of your customers increases.
Customer Retention
Keep your clients, providing them high-level service. Prevent negative results, granting prompt replies and personal care for everyone who needs it. Be flexible, using our facilities. Stay near everyone, who uses your products and services.
Up-sell and cross-sell programs
Strengthen relations with current clients and get new ones. Involving customers is great, but holding existing ones is even better. No more missed up/cross-sell opportunities! We have enough experience for both and we are ready to help you.
Business-to-business sales solutions
Stay in touch with people who think and act like you. Public opinion leaders and companies with names are always desired to be served. We help you to work with big players as well as starting business-ideas that are ready to make world surprised.
Business-to-client solutions
Be available for each and everyone. Let people communicate in a way and time that will be convenient for them. Make them feel significant, and you’ll have devoted customers for years, increasing sales. From product and service support to birthday greetings.
Your enterprise carrier in the Cloud
Satisfy entire needs of your company with services provided by Bulgcom. Starting with smiles to your customers and finishing with deep analysis of markets and your own business. Having long-lasting outsourcing experience, Bulgcom proposes you modern technologies and methods for positioning of your products and meeting your expectations in most of the spheres that are provided by outsourcing market players.
Data qualification & enrichment
Stay informed and be among the leaders having top-class reports, analytics, and the first-hand information.
Complaints and issue resolution
We follow the principle of Client’s voice understanding, polite and prompt reply for customers’ needs.
Database cleaning and updating
Forget about troubles with data storage and operating as we always keep databases good-looking and well-structured.
Customer care dispatch
Keep your clients informed about new opportunities as well as coming changes using outsourcing facilities.
Billing inquiries, payments and refunds
Absolute patience and attention to your customers and funds.
Customer Care Services
Increasing Customer Loyalty trough customer care excellence is one of the major priorities of every business model!
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Bulgcom is an excellent choice for those, who wish to invest their financial and human resources in the right company and in the same time, benefit from the experience and enthusiasm on affordable cost.