A.T. Kearney, the leading global management consulting firm published yesterday its annual Global Services Location Index™ (GSLI) showing the TOP50 outsourcing destinations worldwide. Bulgaria is ranked 8th (ranked 17th, three years ago).
Main accent of 2014 analysis falls on the importance and the increase of back-office service outsourcing as the usual contact senter service, like: customer service, telemarketing etc. have suffered significant automation and it seems that it’s quite time for big organizations to turn to another non-code activity that might be subject to externalization.
Bulgcom is an excellent choice for those, who wish to invest their financial and human resources in the right company and in the same time, benefit from the experience and enthusiasm on affordable cost. We are an outsourcing company that offers a wide range of opportunities, including, but not limited to back office and contact center services.